AI Knowledge Management
Find knowledge when you need it.
Questions instead of searching.
Corporate knowledge is stored in documents, emails, and systems—and in the minds of employees. OIT uses AI to make this knowledge centrally accessible and usable in natural language.
Instead of searching through folders, documents, and systems, employees simply ask their question in natural language. The AI finds relevant information within the company's existing knowledge base, uses it to generate a clear and understandable response, and can cite the underlying sources.
Challenge
Knowledge is out there. But it's hard to find.
Information is scattered across documents, drives, emails, and various systems. At the same time, important practical knowledge is often stored only in the minds of individual employees.
Solution
Bringing knowledge together intelligently.
OIT connects existing knowledge sources and makes them searchable using AI. Employees quickly receive answers drawn from their own organization's knowledge base.
Advantages
Knowledge becomes available.
Find information faster, reduce the workload on employees, and safeguard important company knowledge for the long term.
HOW IT WORKS
From the document to the answer.
Connect
Integrate documents, systems, and existing knowledge sources.
Understand
Structure content and make it usable for AI.
Questions
Employees ask questions in natural language.
Replies
The AI provides relevant information and cites the underlying sources.
APPLICATIONS
Make Smart Use of Corporate Knowledge.
Internal Knowledge Search
Ask questions about documents, policies, processes, and internal information.
Onboarding
Help new employees become familiar with processes and company knowledge more quickly.
Support & Service
Make manuals, past cases, and technical information immediately available.
Preserving Knowledge
Capture and preserve experiential knowledge before it leaves the company along with employees.
Noticeable Changes
Immediately
Answers Instead of Searches.
Relevant information is available in seconds—without having to spend time searching through folders and systems.
Scalable
Knowledge available to everyone.
New documents, data sources, and areas of knowledge can be integrated step by step.
Discharge
Fewer recurring questions.
Employees find answers on their own, without having to ask experienced colleagues every time.
Case studies
AI verifies 15,000 emails/hour for mid-sized companies
Track & Trace for pharmacy network
Self-service customer portal
Amelie - Chatbot
Meet Amelie.
Amelie is more than just a chatbot: She communicates via text, voice, or video, draws on your company's knowledge, integrates with existing systems, and can initiate processes directly.
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