Track & Trace for pharmacy network
01 Challenge
When the status of a shipment becomes a search task.
In many companies, route planning, driver communication, and delivery confirmations are handled using different systems, phone calls, and paper documents. Information is missing, questions arise, and the current status of a delivery isn’t always clear.
Lack of Transparency
Where is the shipment right now?
Significant effort
Dispatchers and drivers must coordinate with each other on an ongoing basis.
Media Discontinuities
Information is scattered across paper, phones, and various systems.
19 +
Features
100 %
Web-based
6 +
Languages
11
Status Levels
02 Concept/Implementation
From order to delivery. Connected digitally.
OIT Track & Trace digitally maps the entire routing process. Orders are accepted, routes are planned, and drivers are assigned. During delivery, the status and location are visible; deliveries are documented digitally in real time.
Trip Planning
Select orders, create routes, and assign drivers.
Live Tracking
Track drivers and routes in real time.
Proof of Delivery
Digitally document signatures, photos, and package scans.
Driver Communication
Direct communication between dispatchers and drivers.
03 Transparency
A process. Keep track of every status.
From the order to the active route to successful delivery, every step is traceable. Dispatchers and drivers work with the same information—including status, location, and digital proof of delivery.
04 Result
More visibility. Less coordination.
Dispatchers and drivers work within a seamless digital process. Routes can be planned more quickly, deliveries can be tracked transparently, and deliveries can be documented immediately.
Real-time
Keep track of status and routes at all times.
Digital
Paperless delivery confirmations.
Transparent
Traceable from order to delivery.
German 
English 